Join Our Team

Requirements

• Provide first-class level 1 support to our customers, promptly responding to their enquiries
• Ensure accurate customer advice on the features available and the set-up of our application
• Provide excellent customer service through phone and/or email
• Work effectively with other team members to get the best outcome for our customers
• Collaborate with different stakeholders including internal departments in various projects

Requirements

• Assist in the planning, execution, and optimization of marketing campaigns across paid, organic, and email channels.
• Create and manage marketing assets, including social media content, email campaigns, website copy, product marketing materials, and promotional videos.
• Support paid advertising efforts across platforms such as Google Ads, Meta, and LinkedIn ads, including ad creation, testing and performance tracking.
• Help maintain and optimize website content for SEO, user engagement, and conversion.
• Manage and schedule social media activity, ensuring consistent brand voice and timely content delivery.
• Support lead generation and nurturing activities using CRM and email marketing tools.
• Track, analyze, and report on marketing campaign performance, providing insights and recommendations for improvement.
• Collaborate with Sales and Product teams to align marketing activities with business goals and product launches.
• Assist with customer marketing initiatives, including case studies, testimonials, and product announcements.
• Proactively ensure marketing projects are delivered on time and to a high standard, managing multiple deadlines effectively.